Kairos365

Advantages of Kairos365FSM vs. other FSM solutions

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Designed for complex field operations: Built for high-volume, highly specialized environments with demanding SLAs. It works when many operations are running in parallel and there is little room for error.
Real configuration in the hands of Operations: Workflows are designed and adjusted without heavy development work or external dependencies. Operations defines how the work is done, not the software.
Open and scalablearchitecture: Cloud or on-premise, with APIs and SDKs to integrate easily with the existing ecosystem. It scales across brands, regions, and large volumes without friction.
Fast implementation, without unnecessary complexity: Deployment in shorter timeframes, supported by specialists who understand field operations. Lower risk, faster value, and lower long-term TCO.
Actionable operational intelligence: Unified data, consistent processes, and real-time visibility. Better SLA compliance, higher productivity, and improved first-time resolution.
Flexible licensing, aligned with the operation: Pay based on actual user usage. Predictable OPEX, with no unnecessary commitments or technological lock-in.

Results that matter

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%

%

%

%

%

%

work orders

completed on the day

of the sale or

the following day

work orders

completed on the day

of the sale or

the following day

of customers who

interact with

messages and

notifications

of customers who

rate the service

(10% = market standard)

increase in

first-time

resolutions

 

of work orders

are completed in

less than 48 hours

Procesos

360º optimization of your
field operations

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DEFINE
your corporate strategy.

CONFIGURE
your field workflows.

OPERATE
and monitor all activities in real time.

MEASURE
your data to increase your business intelligence.

Our clients

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“

We have created an economic efficiency model based on improving installer productivity, achieving a 15% gain. We have improved customer management, achieving an increase of +8 percentage points in NPS (Net Promoter Score).
Head of Procurement and Installations
Spanish operator